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Privacy Policy by Bajaj Life Insurance Limited

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Privacy Policy

1. INTRODUCTION

1.1 Data Privacy Policy

At Bajaj Life Insurance Limited (“The company”, “We”, “Our”, “Us”), We understand and respect that Your Data is valuable to You, and We will protect Your Data that You have shared after trusting Us.

The objective of this Data Privacy Policy (“Policy”) is to explain to You the different kind of Data “The Company” collects, processes, share the same with Data Processor for processing and the purpose of processing such Data. This Policy also details Your rights with respect to how Your Data is Processed and the various security practices, procedures, and standards “The Company” follows so that all Your Data is protected, securely handled and safe guarded.

1.2. Who is covered by the Privacy Policy?

This Policy is applicable to all the existing customers, prospect customers and persons and users (“User”) who visit the office/branch and/or any ‘Digital Property’ (“You”) belonging to “The Company”. (And the subsidiaries of the company, if applicable)

We encourage User to read this Privacy Policy regarding the collection, use, and disclosure of information by User from time to time to keep itself updated with the changes and updated that we make to this Policy.

If you are below 18 years of age, you are expected to view our Digital property under the guidance of a natural parent/legal guardian.

 

2. CONSENT

2.1 Please read this Policy carefully since it applies to all Your interactions and dealings with “The Company”. If You do not consent to the terms of this Policy, we request You to a) not share Your Data and b) write to Us at customercare@bajajlife.com and avail Your rights as provided under applicable law or opt out from availing any of Our services for which Your Data needs to be Processed.

2.2 In the event You require Us to share this Policy in any local language (specified in the Eighth Schedule of the Constitution), we request You to write to Us at customercare@bajajlife.com.

2.3 When You access our website and/or submit Your Data to Us, You are doing so after having read and consenting to the terms of this Policy. We understand that the consent You are hereby giving to Us is free, specific, informed, unconditional and unambiguous consent. Your act of agreeing to this Policy constitutes an agreement between Us. If You are accepting this Policy on behalf of a Child as a parent or lawful guardian, or any person with disability as its lawful guardian, You agree and confirm to “The Company” that you have the rights and authority to do so and agree to the terms of this Policy in Your individual capacity as well on behalf of the Child/person with disability.

2.4  If You are accepting this Privacy Policy on behalf of a business customer/family member, You specifically confirm that You have voluntarily agreed to act as their authorized representatives and have the legal rights to agree to the terms of this Privacy Policy in Your individual capacity on behalf of Your business customer/family member.

2.5  In addition to giving consent under the Data Protection Laws, You hereby also give “The Company” consent as required under the Aadhaar Regulations. To the extent that any provision of this Policy deals with any matter governed by the Aadhaar Regulations, this Policy shall be read in conjunction with the “The Company” Aadhaar Data Governance Policy (“ADG Policy”). In case of any conflict between this Policy and ADG Policy, ADG Policy shall prevail.

This Policy is effective from the Effective Date and will take effect viz-a-viz You from the date You access this website and/or share your Data with “The Company”.

3. DEFINITIONS

In this Policy, unless the context otherwise requires (any changes/modifications made by Law or amendments thereof shall be deemed to have been automatically incorporated in this policy including the change of definition or addition of new definitions etc).

3.1  “Affiliates” shall mean with respect to Us, any entity directly or indirectly controlling or controlled by or under direct or indirect common control with such Party. For the purposes of this definition, “control”, “controlled” or “controlling” mean with respect to any entity, any circumstance in which such entity is controlled by another entity by virtue of the latter entity controlling the composition of the Board of Directors or owning the largest or controlling percentage of the voting securities of such entity or by virtue of any contractual arrangements or otherwise.

3.2  “Aadhaar Regulations”: shall include Aadhaar (Targeted Delivery of Financial and other subsidies, Benefits and Services) Act, 2016, Aadhaar and other laws (Amendment) Act, 2019, Aadhaar (Authentication) Regulations 2016, Aadhaar (Data Security) Regulations, 2016 and other applicable regulations issued by Unique Identification Authority of India from time to time; 

3.3  “Child”: means an individual who has not completed the age of 18 (eighteen) years;

3.4  "Data": means a representation of information, knowledge, facts, concepts, opinions or instructions, which are being prepared or have been prepared in a formalized manner suitable for communication or interpretation or  is intended to be Processed, is being Processed, or has been Processed by human being or in an automated form in a computer, computer resource, computer system or computer network, and may be in any form (including computer print outs magnetic or optical storage media, punched cards, punched tapes) or stored internally in the memory of the computer, and shall also include Information, Personal Data, or SPDI;

3.5 “Data Fiduciary”: means “The Company”, who alone or in conjunction with other persons determines the purpose and means of processing Data.

3.6 "Data Principal"/ “You”/ “Your”: means the individual specifically includes the customer, individual agents, licensed corporate agents, insurance intermediaries, brokers, referral companies, service providers providing various services and or infrastructure and or facilities, consultants, suppliers and vendors or any visitor of the website or platform or office of “The Company” to whom the Data relates, and where such Data Principal is – (i) a Child, includes the parents or lawful guardian of such a Child; (ii) a person with disability, includes her lawful guardian, acting on her behalf;

3.7 “Data Processor”: means any person who processes Data on behalf of a Data Fiduciary.;

3.8  "Grievance Officer": shall have the meaning attributed to it in Clause 14.

3.9 Data Protection Laws”, shall have the meaning attributed to it in Clause 4.

3.10  “Digital Property” shall mean and include (a) the website (b) the Company’s App or any Mobile application(s) / SDK / API owned by the Company.

3.11 "Information": includes data, message, text, cookies, images, sound, voice, codes, computer programmes, software and data bases or microfilm or computer-generated micro fiche.

3.12 “Lawful Purpose”: means any purpose which is not expressly forbidden by law.

3.13 “Personal Data”: means any data information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate,  and specifically includes the customer, individual agents, licensed corporate agents, insurance intermediaries, brokers, referral companies, service providers providing various services and or infrastructure and or facilities, consultants, suppliers and vendors or any visitor of the website or platform of the Company who is identifiable by or in relation to such data. This includes SPDI;

3.14 “Sensitive Personal Data or Information”/“SPDI”: of a person means such data which consists of information relating to:

3.14.1.  password;

3.14.2.  financial information such as bank account or credit card or debit card or other payment instrument details;

3.14.3.  Aadhaar details;

3.14.4.  physical, physiological and mental health condition;

3.14.5.  sexual orientation;

3.14.6.  medical records and history as to any type of ailments [including HIV/AIDS] and health status of insured and his/her family members;

3.14.7.  biometric information;

3.14.8.  any detail relating to the above clauses as provided to “The Company” for providing services; and

3.14.9.  Any of the information received under above clauses by “The Company” for Processing, stored or Processed under lawful contract or otherwise.

Provided that any information that is freely and legally available or accessible in public domain or furnished under any statutory provisions for the time being in force shall not be regarded as SPDI.

Provided further that even if any SPDI is freely available or accessible in public domain but the person who has put such information in public domain has put so illegally or by committing some offenses, then such SPDI shall not be treated as legally available.

3.15 “Processing”: means a wholly or partly automated operation or set of operations performed on digital Data, and includes operations such as collection, recording, organisation, structuring, storage, adaptation, retrieval, use, alignment or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction.

4. SCOPE AND APPLICABILITY

4.1 The Company is committed to complying with the applicable Indian privacy laws and regulations including but not limited to (a) the Information Technology Act, 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 thereunder (“SPDI Rules”), Digital Personal Data Protection Act 2023, and (c) any other applicable laws/regulations in relation to all Data of the Data Principals (“Data Protection Laws”)and have efficient security practices and procedures with respect to the Data Processed.

4.2 This Policy applies to all Data of a Data Principal in digital form, or in non-digital form but subsequently digitized. If any of the aspects of the Data Protection Laws are not covered in this Policy, it shall be deemed that all such provisions including any amendments thereto, from time to time, are specifically incorporated in this Policy. Accordingly, “The Company” shall be bound to comply with various practices, procedures and safeguards to safe keep, store, keep confidentiality, secure transmission and or not to misuse or exceed the use and purpose for which Data was disclosed and/or not allow to be used for purposes for which it was not disclosed.

5. DATA WE COLLECT

5.1 Depending on Your interactions with us and access and use of The Company’s website, products and services, and its authorized agents, intermediaries/ insurance intermediaries including corporate agents (collectively “Authorized Agents”) may collect different types of Data including but not limited to the below:

5.1.1  Personal Information: Your Name, age, gender, date of birth, contact numbers, email ID, nationality, educational qualification, occupation, employment details, provident fund account details, and the Personal Data.

5.1.2 Financial Information: Your bank account details, credit or debit card, investment records.

5.1.3 Health Information: Your height, weight, blood group, medical history, alcohol consumption.

5.1.4 Identity Proofs: Aadhaar card, PAN Card, GST Certificate, MSE Aadhaar, Shops & Establishment and any other KYC Documents as valid proof of identify.

5.1.5 Location Data: Your Device-based location data may be derived from the sensors and software installed on the mobile device, such as GPS, Bluetooth, or any other apps to get your IP Address, Location detains etc.

5.2 The Company and its Authorized Agents will only collect Your Data on an as required basis to meet the purposes mentioned in this Policy.

5.3  You confirm the authenticity of the Data You share with Us. Neither The Company nor its Authorized Agents shall be responsible for the authenticity of any Data or information provided by You. You shall at all times keep us updated with respect to the Data you share with Us.

5.4 To enable enhanced user experience and customization of our services, We may collect certain Data such as session Data and install cookies on Your device.

6. WHAT IS THE PURPOSE OF COLLECTING YOUR DATA AND HOW DO WE PROCESS IT?

6.1 Upon Your lawful consent, the Data is Processed for various Lawful Purposes including the following:

6.1.1 Comply with the Know Your Client obligations under the applicable law and Regulations including but not limited to the Prevention of Money Laundering Act, 2002;

6.1.2 Background screening and authentication purposes for offering You any of Our products;

6.1.3 Providing life insurance products to You;

6.1.4 Administration of your policy, and/or account, which may include but is not limited to:

(i) processing your application;

(ii) underwriting of the risk proposed;

(iii) requesting and collecting premiums or making any payments to or recoveries from you in connection with your policy and/or account;

(iv) providing information about your policy;

(v) reviewing or renewing or reinstating your policy;

(vi) carrying out your instructions;

(vii) authenticating, assessing, processing and settling your claim(s) made under the policy

6.1.5 Contacting You for addressing their queries, enquiries, or complaints;

6.1.6 Analyzing Your interests, requirements and preferences for gathering insights and trends to enable Us to improve Your overall experience;

6.1.7 Sending information regarding any changes to this Policy and other policies;

6.1.8 Keeping You posted on any new products or services, upcoming events, offers, promotions and other information that “The Company” thinks would be of interest to You;

6.1.9 Sending marketing and other non-transactional information such as newsletters, SMS, and notifications;

6.1.10 Maintaining and ensuring security of “The Company’s” system and networks by detecting and preventing fraudulent transactions;

6.1.11 Sharing Data with Third Parties including affiliates, employees, and independent contractors for providing services on behalf of “The Company” to You.

6.1.12 To curate, host, and manage webinars, workshops, trainings, and other similar sessions for which You have registered.

6.1.13 Optimize the performance of Our platform, including its website, and Our products and services.

6.1.14 To enable payments through electronic clearance system/auto debits/ standing instructions.

6.1.15 To provide You access to content available on Our website and social media pages. 

6.1.16 For Our internal purposes such as audits, research, product and service analysis, etc.

To comply with and fulfill any obligations under any law for the time being in force in India

7. WHO DO WE SHARE YOUR DATA WITH?

7.1 Your Data will not be transferred or transmitted or disclosed or disseminated to any third person, legal entity, corporations, associations, firms, trusts, societies, non-profit organizations or any other legally formed entities or not legally formed association of persons/associations, country or territory (collectively “Third Parties"), without Your consent.

7.2 Personal Data may be communicated to any Third Party only for reasons consistent with the purposes for which such Data was shared or other purposes as required by Data Protection Laws.

7.3 Depending on Your relationship with “The Company” e.g. customer, vendor, supplier, agent etc. and the type Data you have shared with us, for the purposes as detailed in Clause 5, we may share your Data with the following:

7.4 Affiliates: We may share Your Data with Our Affiliates for to process, assess and thereafter service you, including for lead generation, claim settlement, fraud prevention and for prevention of money laundering. Usage of Your Data by such entities will be governed by this Privacy Policy. 

7.5 Customer, employees, and other Third Parties: We may provide Your Data with Our trusted customer, employees, and other Third Parties on a need-to-know basis for servicing You.

7.5.1 Intermediaries: We may share Your Data with Our authorized Intermediaries, solely for the purpose of contacting You about products that You have purchased, downloaded or services that You availed or signed up for with them.

7.5.2 Business Transfers: If We are acquired by, or merged with, another company, or if Our assets are transferred to another company or as part of a bankruptcy, liquidation or insolvency proceedings, We may transfer Your Data to such other company.

7.6 Subject to Your consent, “The Company” may share Your Data with group companies and/or affiliates and/or other third party that are interested in providing service to You, which are additional to life insurance services. You may, at any time, inform “The Company” of Your decision to revoke the consent to share Your Data with such Third Parties. If revocation of consent is after sharing of Data by “The Company”, steps shall be taken to inform the entity with whom Your Data has been shared. Any sharing of Data shall be for specified services only.

8. LEGITIMATE USES

8.1 The Company and its Data Processors (including its Authorized Agents) may use Your Data without consent for legitimate use as per the Data Protection Laws including for:

(i) Enforcing any legal right or claim;

(ii) Processing by any court or tribunal or any other body in India which is entrusted by law with the performance of any judicial or quasi-judicial or regulatory or supervisory function, where such Processing is necessary for the performance of such function;

(iii) Processing in the interest of prevention, detection, investigation or prosecution of any offence or contravention of any law for the time being in force in India;

(iv) fulfilling any obligation under any law for the time being in force in India to disclose any information to the State or any of its instrumentalities,

(v) compliance with any judgment or decree or order issued under any law for the time being in force in India, or any judgment or order relating to claims of a contractual or civil nature under any law for the time being in force outside India;

(vi) responding to a medical emergency involving a threat to the life or immediate threat to the health of the Data Principal or any other individual;

(vii) taking measures to provide medical treatment or health services to any individual during an epidemic, outbreak of disease, or any other threat to public health;

(viii) taking measures to ensure safety of, or provide assistance or services to, any individual during any disaster, or any breakdown of public order.

9. USE OF THIRD-PARTY DATA PROCESSORS

9.1 Requirements for Third Party Data Processors

9.1.1 Wherever “The Company” relies on others to assist in its Processing activities, it will choose a Data Processor that provides sufficient and reasonable security procedures, practices and standards and shall take all steps to ensure compliance with those measures by entering into suitable legal document.

9.1.2 The third-party Data Processors shall be required to comply with Data privacy and security requirements that have been imposed on the Company under the Data Protection Laws.

9.2 The Company conducts regular checks on Processing done by third party Data Processors, especially in respect of security measures.

10. DO WE SHARE YOUR DATA OUTSIDE OF INDIA?

10.1 All Data we collect is Processed in India.

10.2 We do not share Your Data outside India other than as required under the Data Protection Laws of India. 

10.3 In the event the Company is required to transmit or disclose your Data, it shall be as per the Data Protection Laws of India and it shall only be for issuance of the policy, processing of claim and claim scrutiny and settlement, and for no other purpose. 

11. RETENTION OF DATA

11.1 Unless retention is necessary for compliance with Data Protection Laws of India, The Company shall (i) erase the Data upon the earlier of Data Principal withdrawing his/her Consent or as soon as it is reasonable to assume that the specified purpose for which Data was collected is no longer being served, and (ii) cause its Data Processors to erase any Data that was made available to them for Processing. This shall be governed as per our Data Retention Policy.

11.2 Information may be retained for an extended period (i) in case of requirement of any investigations under law or as part of any requirement before Courts/Tribunals/Forums/Commissions etc. and (ii) to enhance / improvise the products /services of The Company.

11.3 The Company ensures that access to User data is sufficiently restricted using access controls and industry standard encryption algorithms. Further, “The Company” has in place a robust incident management system along with a proactive incident response posture.

12. YOUR RIGHTS AS A DATA PRINCIPAL

12.1 Right to access information about Data Processed: You shall be entitled to access and obtain (i) a summary of Data which is being Processed by The Company and the Processing activities undertaken by The Company with respect such Data; (ii) the identities of all other Data Fiduciaries and Data Processors with whom such Data has been shared by The Company”, along with a description of the Data so shared; (iii) any other information related to Your Data and its Processing as may be required.  Such information can be obtained by making a specific written request in compliance with reasonable policies, procedures and standards established by The Company”.

 

12.2 Right to correction and erasure of Data:

12.2.1 Erasure: You have the right to erasure of Data for which You had previously given consent. The Company will also erase such Data if (i) The Company recognizes that the specified purpose for which such Data was collected is no longer being served; (ii) You withdraw Your consent; or (ii) You send The Company a request to erase Your Data at [insert email ID]. The Company will erase such Data unless (i) retention of the same is necessary for the specified purpose for which such Data was collected; or (ii) for compliance with any law for the time being in force.

12.2.2. Correction, completion, and updating: You shall have the right to require The Company to correct or supplement erroneous, misleading, outdated or incomplete Data for the Processing of which You had previously given consent. This can be done by providing a written request in this regard duly supported by documentary evidence for such requested change. Upon receiving such request for correction, completion or updation of Data, The Company will (i) correct the inaccurate or misleading Data; (ii) complete the incomplete Data; and (iii) accordingly update such Data. You will be responsible for providing genuine and authentic Data, and The Company” shall not be held responsible for the same.

12.3 Right to opt-out: You may opt out of receiving marketing and promotional materials, newsletters, and other non-essential messages by informing us of your requirement. However, You will continue to receive essential communication such as account notification emails (password change, renewal reminders, etc.), security incident alerts, security update notifications, and essential transactional and payment related communication.

12.4 Right to withdraw consent: To the extent Your consent forms the basis of Processing Data, You have the right to withdraw Your consent at any time, without affecting the legality of Processing of Data based on such consent before its withdrawal. The Company” shall ensure that the ease of doing so will be comparable to the ease with which consent was given. Any and all consequences of Your withdrawal of consent resulting in, inter alia, disruption or unavailability of certain products or services will be borne entirely by You. The Company” will also inform the relevant Third Parties, and the Data Processors, with whom it has shared Your Data to cease Processing such Data unless such Processing without consent is required or authorized under the provisions of any other law for the time being in force in India.

12.5 Right to grievance redressal: You have the right to redress their grievances in respect of any act or omission by The Company in relation to the performance of its obligations in relation to Your Data. The Company has also appointed a Grievance Officer who will expeditiously redress any grievance(s). Please see Clause 12 of this Policy for details of the Grievance Officer.

12.6 Right to nominate: You have the right to nominate in the prescribed manner any other individual who shall, in the event of Your death or incapacity to exercise Your rights in accordance with the Data Protection Laws.

12.7 The Company may scrutinize and screen the request of Data Principal and deny, unnecessary requests by or on behalf of a Data Principal as the Data included in insurance contract or other Data cannot be changed on such unnecessary request or requests of Data Principal without any basis.

Any request for change of Data in insurance contracts shall be subject to Terms and Conditions of respective insurance policy and also subject to underwriting call as to change in premium and or whether to accept risk basing on such changed Data.

13. YOUR RESPONSIBILITY AS USER

You acknowledge the following: -

13.1 The Company and/or its workers / representatives will not ask the User for any personal information or sensitive personal information directly unless it is needed for the above-mentioned Purposes. Therefore, you are solely responsible to check and verify the identity of the person(s) contacting you before giving or sharing any personal data/ information or sensitive personal information / data by calling the official customer care number of The Company available on its website or going to the nearest The Company Branch before making any disclosure.

 

13.2 The Company will not be liable / responsible for any breach of privacy owing to your negligence.

13.3 You shall only use and access the official website/links of The Company for availing product/services by inputting and checking the correct domain information on the address bar starting with “https”.

13.4 User is completely aware about the potential risk of data/privacy breach and User shall be solely liable for any unauthorized disclosure/ breach of personal information etc. and any direct/ indirect loss suffered by User due to User’s conduct. Hence, User shall exercise utmost caution to ensure that User’s personal data (including but not limited to any Passwords, financial information, account details, etc.) are not shared/stored/made accessible through any physical means with or without User’s knowledge (disclosure to any person/third-party etc.) or through any electronic means, by exercising the following precautions/ safety measures: -

a. User shall always check if “https” appears in any website’s address bar before making any online transaction, to ensure that the webpage is encrypted.

b. User shall avoid using third- party extensions, plug-ins or add-ons on the/your web browser, as it may result in the risk of tracking or stealing of User’s personal details.

c. User shall always type the information and not use the auto-fill option on web-browser and mobile apps to prevent the risk of storage of my personal information.

d. User shall NOT access darknet, unauthorized/ suspicious/ malicious website, suspicious online platforms, downloading information from unreliable sources.

e. User shall ensure to disable cookies before accessing any domain/website, to ensure that User’s personal information is not tracked by any third-party, unless otherwise consciously permitted by User by accepting the same, for which, User alone will be responsible for the consequences thereof.

f. User shall not respond to any generic emails from an unknown/ unidentified source.

g. User shall check the Privacy Policy of website/ application to know the type of information that may be collected from User and the manner in which it may be processed by the website/ application before accepting/ proceeding/ transaction on any website/ application.

h. User shall always verify and install authentic web/mobile applications from reliable source on User’s computer / laptop / tablet / I-Pad / smart phone or any other electronic device. User shall NOT access any unidentified / untrusted / unverified weblinks, or any other electronic links shared over electronic platform (such as email, SMS, social media, websites).

(i) Website & links to Other Sites: The Company’s website/ electronic/mobile application may contain links to other sites. If User clicks on a third-party link, User may be directed to that site. It may be noted that such external sites are not operated by The Company and is beyond the control of The Company. Therefore, The Company strongly advises the Users to review the privacy terms/policy of such external websites/electronic applications. The Company has no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. DATA SECURITY

14.1 We take security of Your Data seriously and have taken steps to implement appropriate safeguards to prevent unauthorized access, use, modification, disclosure, or destruction of the Data You entrust with Us. You should however take necessary steps at Your end as well to protect against unauthorized access to Your passwords and devices. We will not be responsible for any lost, stolen, or compromised passwords or for any unauthorized activities on Your account. 

14.2 The Company adopts reasonable security processes, procedures and standards by way of managerial, technical, organizational, operational and physical security control measures that are commensurate with the Data and to ensure that access and or disclosure of the Data is provided only on "need to know” basis and also only to the extent it is required. For further information please see our Reasonable Security Policy and the Information Security Policy. 

14.3 Additionally, the Data security measures as set out under the Company ADG Policy, shall also apply to any Aadhar data.

14.4 If You have any concerns regarding the security of Your Data, We encourage You to write to Us customercare@bajajlife.com with any questions.

15.5 “The Company” maintains both proactive, and preventive data security measures in accordance with set standard of CERT-IN rules and Data Protection Laws in India.

15. CONTACT US

15. 1 In compliance with law, The Company has designated [please insert Name] as its Grievance Officer to address any feedback, grievances, inputs, in relation to Processing of Data. The Grievance Officer shall also be in charge of the Company Customer Experience Unit.

15.2 On receipt of any grievance, the Grievance Officer shall redress the grievances expeditiously, but within 1 (one) month, and shall ensure that proper steps, safeguards and suitable action, if warranted, is taken to redress the grievance/ complaint.

15.3 The name and contact details of the Company’s Grievance Office are [please insert name and contact details of GO].

16. AMENDMENT OF POLICY

The Company may update this Policy from time to time. Any changes/ amendment in this Policy shall be affected with the approval of the Chief Executive Officer (CEO). The Company will notify You of any updates to this Policy that might materially affect the purpose of Processing Your Data, prior to the change becoming effective by means of a notice on the website or our App. You will be required to review the updated Policy and click on the ‘I Accept/I Consent’ button. If You do not accept the updated Policy, You may exercise Your rights as per Clause 12 above. However, The Company may not be able to provide You certain or all Services in such case.

17. TERMINATION/SUSPENSION OF SERVICES

You may use the information on this website and mobile applications only for your personal consumption and in accordance with the provisions of this policy and the Data Protection Laws at the time being in force and/or as publish or amended from time to time. Any violations of the privacy policy or any of the laws at the time being in force, will result in you losing access to our services and website and/or suspension, disablement or deletion of your accounts with us, if any. 

18. EXEMPTIONS / WAIVER OF RIGHTS BY YOU

Regardless of our duties/obligations under the Digital Personal Data Protection Act 2023 and/ or any other Relevant Laws / Regulations, you have no rights as Data Principal against us and we can use, store and process your Persona Data for the following purposes as permitted by the Relevant Laws / Regulations: -

(a) the processing of personal data is necessary for enforcing any legal right or claim;

(b) the processing of personal data by any court or tribunal or any other body in India which is entrusted by law with the performance of any judicial or quasi-judicial or regulatory or supervisory function, where such processing is necessary for the performance of such function

(c) Your Personal Data is processed in the interest of prevention, detection, investigation or prosecution of any offence or contravention of any law for the time being in force in India;

(d) Your Personal Data is not within the territory of India is processed pursuant to any contract entered into with any person outside the territory of India by any person based in India;

(e) the processing is necessary for a scheme of compromise or arrangement or merger or amalgamation of two or more companies or a reconstruction by way of demerger or otherwise of a company, or transfer of undertaking of one or more company to another company, or involving division of one or more companies, approved by a court or tribunal or other authority competent to do so by any law for the time being in force;

(f) the processing is for the purpose of ascertaining the financial information and assets and liabilities of any person who has defaulted in payment due on account of a loan or advance taken from a financial institution, subject to such processing being in accordance with the provisions regarding disclosure of Information or Data in any other Data Protection Laws for the time being in force. 

Contact Us

Head Office:

Address. : Bajaj Insurance House, Airport Road, Yerwada, Pune, Maharashtra - 411006

Customer Care No.020 6712 1212

Email :customercare@bajajlife.com

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